Communication's
Our Communication Department is staffed with four full time Telecommunication Operators and one Telecommunication Supervisor. Communication Personnel receive, evaluate and disseminate calls for Police, Fire, Animal Control, 911 and Utilities.
Communication Personnel are required to complete the National Crime Information Center (NCIC) test to become certified. NCIC requires re-certification every two years.
WHAT IS 9-1-1 ?
In
the event of an emergency, do you know what to do? Today in most areas
throughout North America, there is a universal emergency telephone number to
call...911.
This number will connect you to a central communications center where you can
request assistance.
WHAT DO I SAY?
When the operator answers, give them the following information:
1. The phone number you are calling from
2. Your name
3. Your address
4. What your problem is
Remember to remain calm, speak clearly and remain on the line to answer all of the operator's questions.
WHAT DO I DO IF THERE'S A FIRE IN MY HOUSE?
Do not use your telephone to call. Stay low, get out of the house immediately and call from your neighbor's or a pay phone. Remember that you can dial 9-1-1 from a pay phone for FREE.
WHAT IS CONSIDERED AN EMERGENCY?
"An event or occurrence demanding immediate action; or any condition endangering or thought to be endangering life or property.
WHY WAS THE 9-1-1 SYSTEM CREATED ?
When a person is victimized or witnesses a criminal action, the feelings of anxiety are so overwhelming that trying to look up a telephone number for the police can be an impossible task. Likewise, when a person has a sick child and does not know where to turn, or smells smoke in their home, 9-1-1 can put them in touch with people who know what to do. The universal 9-1-1 system was created to assist children, the infirmed, senior citizens, and those who have problems with language.
9-1-1 CAN SAVE YOUR LIFE
City, township and community logs are filled with incidents where people have helped save lives and property by dialing 9-1-1. Unfortunately, there are many instances where 9-1-1 was dialed as a joke, a trivial or a nuisance call. In many areas, these calls count for the majority of reports. Remember, dialing 9-1-1 is serious and calling unnecessarily can endanger someone else's life or property when they really do need help!
WHEN DO I CALL 9-1-1 ?
Call 9-1-1 for help when:
* You witness or are the victim of
a crime.
* You smell smoke or see a fire.
* There is an emergency illness or suspected poisoning.
* You witness or are involved in a serious accident.
* When a child/senior citizen/handicapped person is lost, confused,
frightened, or needs special assistance.
* There is any situation that is potentially dangerous and you are not
sure who to call.
WHAT DO I DO IF THERE'S A FIRE IN MY HOUSE?
Do not use your telephone to call. Stay low, get out of the house immediately and call from your neighbor's or a pay phone. Remember that you can dial 9-1-1 from a pay phone for FREE.
WHAT IS CONSIDERED AN EMERGENCY?
"An event or occurrence demanding immediate action; or any condition endangering or thought to be endangering life or property.
WHY WAS THE 9-1-1 SYSTEM CREATED ?
When a person is victimized or witnesses a criminal action, the feelings of anxiety are so overwhelming that trying to look up a telephone number for the police can be an impossible task. Likewise, when a person has a sick child and does not know where to turn, or smells smoke in their home, 9-1-1 can put them in touch with people who know what to do. The universal 9-1-1 system was created to assist children, the infirmed, senior citizens, and those who have problems with language.